Carers fed 77-year-old grandfather this jam sandwich covered in mould: Fury of daughter who found father in tears after lunch 'burned back of his throat'Rita Sinnix claims her elderly father was given mouldy sandwichThe 77-year-old told his daughter the food burned the back of his throat
Mrs Sinnix complained to social services, who have introduced new care
13:37 GMT, 27 February 2013
19:17 GMT, 27 February 2013
A daughter has criticised her elderly father's carers for making a sandwich out of mouldy bread for his lunch.
Rita Sinnix was appalled to hear that her 77-year-old father was given the rotten snack with the green and black mould 'hidden' by jam and butter.
He said it burned the back of his throat and later broke down and sobbed when he complained of other failings in the care provided by Dawn to Dusk Community Care at his sheltered accommodation in Crayford, Kent.
Rotten: Rita Sinnix was appalled after her 77-year-old father said he had been given the sandwich which had green and black mould
Mrs Sinnix, 55, complained to social services officials who said they have now introduced a new 'care package' for her father.
She said: 'A man who has cared and loved his family and worked his whole life shouldn't be left to complain about a poor sandwich.
'He complained there was a burning at the back of his throat when he ate his sandwich. We never dreamed it would be the bread but when we looked we saw the loaf was off and green.
'This is care he pays over 300 a month for. It's disgusting.
'I think of all those old people who rely solely on the care of these people because they don't have family around them – they haven't got a hope for happiness.'
Mrs Sinnix, who does not want to identify her father, said: 'We couldn't believe he was being treated so badly. At Christmas he broke down and sobbed telling us that the care hadn't been right.
Complaint: Mrs Sinnix complained to social services officials who said they have now introduced a new 'care package' for her father, who broke down in tears after he told his daughter about the care he had received
'He had a favourite carer but she allowed another carer to serve him up the mouldy bread so she had to go. It really hurt dad's feelings because he trusted her and liked her.'
Mrs Sinnix said her father, a former papermill worker, was bipolar and suffers from depression and emphysema. A carer goes to his home each day to wash him and make his lunch.
Complaint: Rita Sinnix discovered her elderly father had eaten the mouldy sandwich prepared by carers
The grandfather-of-seven is still married but his wife is too unwell to care for him and they live apart.
Mrs Sinnix added: 'My father is very independent and does not like people coming into his home. That is why we insisted only one carer at a time should visit him.
'The carers claimed they struggled to cope with the care of my father, but then they should have spoken to us and increased the care needed.'
Dawn Mills, the owner of Dawn to Dusk Community Care, based in Crayford, Kent, today declined to comment, but said: 'I cannot confirm anything – I suggest you talk to social services.'
A spokesman for Kent County Council adult services, which employs the services of Dawn to Dusk, said: 'When we were informed about the family's concerns about the care the gentleman was receiving we worked with them and the agency to resolve these issues.
'When the issues continued, we made the decision, with the family, to change the agency providing care to him. The family has confirmed the new care package is working well.'
They said: 'We looked into whether other service users had suffered difficulties with this agency but no other problems had arisen.
'We monitor the standards of domiciliary care providers on a regular basis. High quality of care is our priority.'