Boy, 10, chokes to death on a sweet after ambulance workers can't find his street on sat nav
Street is on 2010 Liverpool A-Z but didn't come up on ambulance sat navParents tried to save their son as they waited for ambulance to find themMP says there is a case to answer
Kane died after choking on a sweet in front of his terrified family
A young boy choked to death on a sweet after an ambulance was delayed because his house could not be found on a computer system.
Ten-year-old Kane Wade was in the garden of his Liverpool home when the sweet became lodged in his windpipe.
His mother Lindsey Wade, 38, father Barry Ismail, 52, frantically tried to clear his throat as they waited for an ambulance.
But their wait went on because their house did not show up on the North West Ambulance Service’s (NWAS) computer system. The couple have now demanded answers from NWAS.
Wade, who has three other children, said today: 'We tried and tried but
could not get the sweet out. Barry tried the Heimlich manoeuvre but it
was no use.
'We were relying on that ambulance. The woman on the phone kept saying ‘it should be with you’, but there was no sign. We could not even hear any sirens.
'It went on for about seven minutes and by that time Kane did not stand a chance – he had gone blue.
'I do not understand how this could happen. The road was built in 2007 and we are in the A to Z.
house was only built in March but we have had no other problem. We get
post, takeaways, everything – but not a ambulance to save my little
The family moved to the house in Pennycress Drive from temporary rented accommodation so Kane, who is autistic, could have a garden to play in. He died just three months later, on June 26 last year.
Anger: Lindsey Wade and Barry Ismail by their street sign. The Ambulance Service couldn't find their home on their computer, despite the address being in the A-Z
Ms Wade said: 'Kane loved being outside and tragically that is why we moved to this house, so he had a garden to play in.
'Everybody loved him, he was such an amazing boy. He was autistic and could not speak but had such personality. His funeral was packed – we could not fit everyone in the crematorium.
'My daughters are distraught. It was terrible for Olivia, who he was so close to.
'She is 13 and watched her brother die in front of her.'
Like other ambulance services, NWAS uses the Ordnance Survey to update its address records.
Clearly marked: Lindsey points to her street in the 2010 Liverpool A-Z
Stephen Twigg, MP for West Derby, has taken up the family’s cause and has arranged a meeting with health secretary Andrew Lansley to highlight the problem in the system.
He said: 'This is a tragic case and one that North West Ambulance Service needs to provide answers to. That is the very least the family deserve.
'I will be writing to Mr Lansley asking him to investigate want went wrong and provide assurances that the terrible experience Lindsey and Barry went through can never happen again.'
A spokesman for North West Ambulance Service said: 'We offer our sincere condolences to the family for their tragic loss.
'We have investigated this incident fully and shared the findings with representatives of the family.
'We will meet with them to talk through any further concerns if requested.'
Ms Wade added: 'So many new estates are being built all the time – is the ambulance service saying this risk is there for all those houses across the country
'It seems unbelievable. We understand mistakes do get made and technology goes wrong but they are basically saying the system does not work for newer addresses.'