Don"t hate GP receptionists for being grumpy – they"re under pressure and under qualified, says new report

Don't hate GP receptionists for being grumpy – they're under pressure and under qualified, says new reportStudy says they may be annoying but they are just trying to protect the most vulnerable In many cases, patients are to blame for confrontation By Rachel Reilly PUBLISHED: 18:21 GMT, 22 February 2013 | UPDATED: 18:21 GMT, 22 February 2013 Misunderstood: GP receptionists are usually only trying to help They are portrayed as power-crazed dragons who fiercely guard their lair, but GP receptionists should be given a break, says researchers A new study has found that the receptionist's bad reputation is unjustified because they are under incredible pressure to make important decisions regarding a patient's health.

Moment woman driver “attacks” cyclist as he holds up traffic along country lane

Caught on camera: The moment woman driver “attacked slow cyclist after he held up traffic along country lane”Wellington boot clad cyclist involved in the confrontation angry red headed woman
Police investigate after call from a woman claiming to have been assaulted by a cyclist