Don"t hate GP receptionists for being grumpy – they"re under pressure and under qualified, says new report

Don't hate GP receptionists for being grumpy – they're under pressure and under qualified, says new reportStudy says they may be annoying but they are just trying to protect the most vulnerable In many cases, patients are to blame for confrontation By Rachel Reilly PUBLISHED: 18:21 GMT, 22 February 2013 | UPDATED: 18:21 GMT, 22 February 2013 Misunderstood: GP receptionists are usually only trying to help They are portrayed as power-crazed dragons who fiercely guard their lair, but GP receptionists should be given a break, says researchers A new study has found that the receptionist's bad reputation is unjustified because they are under incredible pressure to make important decisions regarding a patient's health.

Parents" anguish after daughter, 18, died from allergic reaction to migraine tablets

Girl, 18, who was taking 36 different medicines a day to control pain of migraines, dies of organ failure Felicity Kane suffered chronic pain and migraines from the age of 12Took 36 different types of medication to control her symptoms Given the drug Lamotirigine to control migraines but suffered an allergic reaction and died a week later from organ failureFamily 'devastated and 'dumbstruck' by her death | UPDATED: 17:11 GMT, 8 October 2012 An Olympic hopeful who suffered from a long-standing illness died after she suffered an allergic reaction to new ‘miracle’ cure.

A licence to shoot burglars: It’s the chance you take, judge tells two raiders who were fired on by homeowners at isolated cottage

A licence to shoot burglars: It”s the chance you take, judge tells two raiders who were fired on by homeowners at isolated cottage Burglars were injured after homeowner fired his legally-owned shotgunJudge said injuries could not form part of sentence or defence Pair, both from Leicester, were sentenced to four years in prison

New Zealand infantry performs Maori haka in spine-tingling farewell to fallen comrades

New Zealand infantry performs Maori haka in spine-tingling farewell to fallen comradesVideo of moving tribute goes viral after being released by NZ Defence ForceShows 200 soldiers performing ancestral war cry at funeral in ChristchurchCorporal Luke Tamatea, Lance Corporal Jacinda Baker and Private Richard Harris were killed by roadside bomb in AfghanistanHaka illustrated men”s “outpouring of emotion”, says NZ army spokesman

Keep an eye on the skies for saucers during the Olympics Games, warns former MoD UFO expert

Keep an eye on the skies for saucers during the Olympics Games, warns former MoD UFO expert UFO expert Nick Pope says massive summer events like the Olympics would be a prime time for an alien encounterMinistry of Defence “has planned for the worst outcomes – attack and invasion””We should be prepared for even the most seemingly unfathomable” | UPDATED: 15:13 GMT, 7 June 2012 One of the UK”s top UFO experts has given his views on the likelihood of aliens suddenly appearing in our skies – and how the international community would respond.

Deadly strain of MRSA now resistant to a last-line antibiotic used to treat infections

Deadly strain of MRSA now resistant to a last-line antibiotic used to treat infections | UPDATED: 03:00 GMT, 22 May 2012 A deadly strain of a hospital superbug has become resistant to a last-line antibiotic used to treat infections, scientists have warned.

Genetic flaw discovered that turns flu into a killer

Genetic flaw that turns flu into a killer discovered Genetic test could reveal those most at risk from next influenza pandemic | UPDATED: 07:50 GMT, 26 March 2012 A genetic discovery could help explain why flu makes some people seriously ill or kills them, while others seem able to bat it away with little more than a few aches, coughs and sneezes.