Don"t hate GP receptionists for being grumpy – they"re under pressure and under qualified, says new report

Don't hate GP receptionists for being grumpy – they're under pressure and under qualified, says new reportStudy says they may be annoying but they are just trying to protect the most vulnerable In many cases, patients are to blame for confrontation By Rachel Reilly PUBLISHED: 18:21 GMT, 22 February 2013 | UPDATED: 18:21 GMT, 22 February 2013 Misunderstood: GP receptionists are usually only trying to help They are portrayed as power-crazed dragons who fiercely guard their lair, but GP receptionists should be given a break, says researchers A new study has found that the receptionist's bad reputation is unjustified because they are under incredible pressure to make important decisions regarding a patient's health.

Cataract surgery: Trifocal lens ends need for glasses post-operation

Revolutionary new trifocal lens ends need for glasses after cataract surgery | UPDATED: 21:52 GMT, 29 September 2012 A new trifocal lens implant that offers near, intermediate and distance vision, is revolutionising the treatment of cataracts.

Waitrose in Twitter backlash: “I shop at Waitrose because… I don’t like being surrounded by poor people”

“I shop at Waitrose because… I don”t like being surrounded by poor people”: Internet jokers hijack “posh people”s supermarket” Twitter stuntSupermarket asks Twitter why people go there using the hashtag #WaitroseReasons but got some answers it will not have liked

Most Popular Cities: Detroit Nation’s Least Popular, Seattle Best-Liked

Detroit’s never really been one for popularity contests — and now it seems we’ve completely lost the game.