Did faulty satnav stop 999 crew from saving my son's life Tragedy of boy, 9, who died after ambulance was delayed on way to hospital
A mother has called for an inquiry following the death of her nine-year-old son because she claims the ambulance was delayed when its satnav broke.
Melanie Carver says her son Corey suffered heart failure brought on by a severe asthma attack while he was getting ready for school.
Though the nearest ambulance station was just a mile and a half away, the 999 crew took 24 minutes to arrive. The target response time is eight minutes.
/02/19/article-0-11CF3244000005DC-329_468x677.jpg” width=”468″ height=”677″ alt=”Tragic death: Corey Seymour, nine, who died after he had an asthma attack ” class=”blkBorder” />
Tragic death: Corey Seymour, nine, who died after he had an asthma attack
Ambulance bosses have since admitted there was a satnav fault and Miss Carver, 40, has demanded an explanation.
She said: ‘I need to know whether a broken satnav meant the difference between life and death for my son.’ Corey had suffered from brittle asthma – a chronic form of the condition – since he was a baby.
He regularly had to be taken by West Midlands Ambulance Service from the family home in Bromsgrove, Worcestershire, to the Alexandra Hospital, in nearby Redditch.
But on September 13 last year, Corey suffered his most severe attack yet as he ate breakfast.
Miss Carver, who was pregnant with her ninth child at the time, said: ‘I knew we had to get an ambulance … but instead they sent a car. The paramedic who turned up did all he could, but he saw how desperate the situation was and he was asking where the ambulance was.
‘I phoned them at 8.22am but the ambulance did not arrive until 8.46am. /02/19/article-0-11CF3250000005DC-206_468x656.jpg” width=”468″ height=”656″ alt=”Ms Carver has said she is determined to find out the events which lead up to the death of her little boy” class=”blkBorder” />
Ms Carver has said she is determined to find out the events which lead up to the death of her little boy
Worcestershire Coroner Geraint Williams adjourned the inquest into Corey’s death last Wednesday awaiting further information.
West Midlands Ambulance Service said: ‘We can confirm that a fault with the satnav did occur.
‘The service does not solely rely on the satnav. Ambulance crews also have alternatives such as map books, and the Emergency Operations Centre can advise crews with the use of GPS location systems.
‘The Coroner has not yet completed his inquest into the case, but the Trust continues to assist him fully.
‘We are saddened to hear of the death of this patient and offer our sincere condolences to the family.’
The Trust said it had not been contacted by the family.