Five-year-old who fell unconscious outside medical centre was turned away 'because he wasn't a patient'
Natalie Midgley's son Junior, 5, collapsed outside Petersgate Medical CentreBut staff said there was nothing they could do and told her to call 999She said: 'No-one even came out to help us – I was terrified he would die'Had an agonising 10-minute wait before the ambulance arrived
to ask about a skin complaint.
The boy’s wound was later stitched up at The University Hospital of North Durham.
'My worst fears were that he might die. It was very scary and no one even came out out to look at Junior or help us.
'The ambulance people tried to talk us through what to do while they were on their way. It took about 10 minutes for them to arrive and they were the longest 10 minutes of my life.'
Ms Midgley's friend Storm Styles, 38, said: 'I told the receptionist that Junior and his mum were not registered with the practice but she said there was nothing they could do and suggested I phone 999. No one even came out to check his condition. It was disgusting.'
Junior was checked at hospital and is due to have a follow up appointment in an effort to discover the problem. Doctors have suggested he could be suffering from a form of epilepsy.
Ms Midgley, who has two other children Coben, nine, and three-year-old Jenson, is now making an official complaint to the medical centre which employs five doctors, four nurses, five reception and administration staff and a community midwife.
A spokesman for Petersgate Medical Centre said; 'We are sorry to hear about this incident and hope that the child has made a full recovery.
'We are unable to comment further at this point of time, but will ensure that if a complaint is made it will be fully investigated.'