Don"t hate GP receptionists for being grumpy – they"re under pressure and under qualified, says new report

Don't hate GP receptionists for being grumpy – they're under pressure and under qualified, says new reportStudy says they may be annoying but they are just trying to protect the most vulnerable In many cases, patients are to blame for confrontation By Rachel Reilly PUBLISHED: 18:21 GMT, 22 February 2013 | UPDATED: 18:21 GMT, 22 February 2013 Misunderstood: GP receptionists are usually only trying to help They are portrayed as power-crazed dragons who fiercely guard their lair, but GP receptionists should be given a break, says researchers A new study has found that the receptionist's bad reputation is unjustified because they are under incredible pressure to make important decisions regarding a patient's health.

More winter health misery as the flu season kicks off

More winter health misery as the flu season kicks off, with schoolchildren worst affected Cases highest in children aged five to 14, says Health Protection AgencyNorth East England appears to be worst affected area of the country Doctors given the green light to prescribe antivirals to those who need themThose in at-risk groups yet to be vaccinated are urged to have flu jab | UPDATED: 10:07 GMT, 21 December 2012 The winter flu season has kicked off, parents have been warned, after an increase in the number of school children falling ill with the infection The flu season has begun, parents have been warned, after an increase in the number of children aged five to 14 falling ill.

UK patients are suffering as cheap medicines are sold to Europe for profit, MPs warn

Cheap NHS prescription medicine is being sold to Europe for profit, putting British patients at risk, MPs warn Speculators can legally export drugs from UK to EU – even if it causes shortages in BritainAffected patients include those with mental health problems, diabetes, epilepsy and difficult pregnancies | UPDATED: 10:18 GMT, 15 May 2012 Patients are suffering because NHS prescription medicines meant for the UK are being sold abroad for profit, a Parliamentary group has warned.

Women with high-risk breast protein "more likely to develop cancer if they drink too much"

Women with high-risk breast protein 'more likely to develop cancer if they drink too much'Alcohol link to disease was not clear until now | UPDATED: 19:36 GMT, 23 April 2012 Link: Scientists have found that women with higher levels of a particular protein are at greater risk of developing breast cancer if they drink too much alcohol (picture posed by model) A protein has been identified that plays a key role in the link between drinking alcohol and breast cancer.

NHS care: David Cameron says nurses must be told to "talk to patients" on hospital wards

Nurses must be told to 'talk to patients': PM's intervention is a damning indictment of care on our hospital wardsNurses should check whether patients need help at least once an hourDavid Cameron says quality of care has been hit by the stifling bureaucracy Focus on care: David Cameron will say nurses need to check up on patients at least every hour David Cameron is urging nurses to speak to patients at least once an hour. As he pledges to reverse the declining standard of NHS care in a major speech today, the Prime Minister will say too few nurses understand that caring is their main job, and that everything else comes second

A nasal spray for norovirus: New drug reduces chance of catching bug by half

A nasal spray for norovirus: New drug reduces chance of catching bug by half Development: The new nasal spray has been shown to halve the chance of catching norovirus A nasal spray that protects against the winter vomiting bug is being developed by scientists. It has been shown to halve the chance of catching norovirus and may be available in five years